Our Main Services
Live in Care
The following are from clients/clients representatives – a mixture of quotes taken from the CQC report & our questionnaires sent out last year:
So kind and nothing is too much trouble...
'The carers are really nice to my relative, so kind and nothing is too much trouble’.
The girls are very good...
‘The girls are very good, they always ask me what I want. They are nice’.
She is just lovely...
‘The lady is so good with my relative, even when they are difficult. She is just lovely’.
They come four times a day... and on time.
‘They come four times a day, regular girls usually, and on time. Of course I’m safe with them, but I wouldn’t be safe without them’.
We were very grateful for the service...
‘All of the staff who visited our relative were very caring, pleasant and only too willing to do anything to help. We, as a family, were very grateful for the service our relative received’.
The girls are very nice...
‘The girls are very nice, very nice indeed’.
I would only have to ask for any changes and I know they would’.
‘They do call me to check that what is being done for my relative is still what we need. I would only have to ask for any changes and I know they would’.
Nothing is too much trouble for them...
‘All of my carers are very nice and friendly. Nothing is too much trouble for them.’
You can tell they really do care...
‘We recently started using the service and we cannot believe how good they are. You can tell they really do care’
All the team are very friendly and helpful...
‘All the team are very friendly and helpful. They understand when I have any concerns and support me in everything I need’.
Our local branches are either registered or working their way towards registration with the appropriate governing body.
The Care Quality Commission in England
UK Home Care Association