Our Main Services
Live in Care
The following are from clients/clients representatives – a mixture of quotes taken from the CQC report & our questionnaires sent out last year:
So kind and nothing is too much trouble...
'The carers are really nice to my relative, so kind and nothing is too much trouble’.
We were very grateful for the service...
‘All of the staff who visited our relative were very caring, pleasant and only too willing to do anything to help. We, as a family, were very grateful for the service our relative received’.
They come four times a day... and on time.
‘They come four times a day, regular girls usually, and on time. Of course I’m safe with them, but I wouldn’t be safe without them’.
You can tell they really do care...
‘We recently started using the service and we cannot believe how good they are. You can tell they really do care’
The girls are very good...
‘The girls are very good, they always ask me what I want. They are nice’.
The girls are very nice...
‘The girls are very nice, very nice indeed’.
All the team are very friendly and helpful...
‘All the team are very friendly and helpful. They understand when I have any concerns and support me in everything I need’.
Very happy with all the carers and when I feel really poorly can always make me smile...
‘I feel very happy with all the carers and when I feel really poorly can always make me smile. I look forward to my next call’.
They are all very well trained.
‘They are all very well trained. I don’t need to tell them anything. They know what I need them to do for me’.
She is just lovely...
‘The lady is so good with my relative, even when they are difficult. She is just lovely’.
Our local branches are either registered or working their way towards registration with the appropriate governing body.
The Care Quality Commission in England
UK Home Care Association