Our Main Services
Live in Care
The following are from clients/clients representatives – a mixture of quotes taken from the CQC report & our questionnaires sent out last year:
You can tell they really do care...
‘We recently started using the service and we cannot believe how good they are. You can tell they really do care’
All the team are very friendly and helpful...
‘All the team are very friendly and helpful. They understand when I have any concerns and support me in everything I need’.
They are all very well trained.
‘They are all very well trained. I don’t need to tell them anything. They know what I need them to do for me’.
Nothing is too much trouble for them...
‘All of my carers are very nice and friendly. Nothing is too much trouble for them.’
I would only have to ask for any changes and I know they would’.
‘They do call me to check that what is being done for my relative is still what we need. I would only have to ask for any changes and I know they would’.
We were very grateful for the service...
‘All of the staff who visited our relative were very caring, pleasant and only too willing to do anything to help. We, as a family, were very grateful for the service our relative received’.
Very happy with all the carers and when I feel really poorly can always make me smile...
‘I feel very happy with all the carers and when I feel really poorly can always make me smile. I look forward to my next call’.
She is just lovely...
‘The lady is so good with my relative, even when they are difficult. She is just lovely’.
Of course he is safe with them.
‘The carer comes once a week to take him out. Of course he is safe with them’.
They come four times a day... and on time.
‘They come four times a day, regular girls usually, and on time. Of course I’m safe with them, but I wouldn’t be safe without them’.
Our local branches are either registered or working their way towards registration with the appropriate governing body.
The Care Quality Commission in England
UK Home Care Association