Our mission is to meet the needs of people who either through illness or injury, have difficulty maintaining their independence and quality of life whilst continuing to live in their own homes.
Of course he is safe with them.
‘The carer comes once a week to take him out. Of course he is safe with them’.
So kind and nothing is too much trouble…
'The carers are really nice to my relative, so kind and nothing is too much trouble’.
The girls are very nice…
‘The girls are very nice, very nice indeed’.
Very happy with all the carers and when I feel really poorly can always make me smile…
‘I feel very happy with all the carers and when I feel really poorly can always make me smile. I look forward to my next call’.
Nothing is too much trouble for them…
‘All of my carers are very nice and friendly. Nothing is too much trouble for them.’
I would only have to ask for any changes and I know they would’.
‘They do call me to check that what is being done for my relative is still what we need. I would only have to ask for any changes and I know they would’.
They come four times a day… and on time.
‘They come four times a day, regular girls usually, and on time. Of course I’m safe with them, but I wouldn’t be safe without them’.
She is just lovely…
‘The lady is so good with my relative, even when they are difficult. She is just lovely’.
They are all very well trained.
‘They are all very well trained. I don’t need to tell them anything. They know what I need them to do for me’.
All the team are very friendly and helpful…
‘All the team are very friendly and helpful. They understand when I have any concerns and support me in everything I need’.
My Homecare have been excellent in co-ordinating me into their system. My little group of carers, Becca, Anglea and Sara are first class because they care, its not just a job.They take their time and remember all the little things, the care is paramount to them and so I give them full marks. Sara is only a youngster but she is lovely and a great carer – nothing is a chore to her. Her chat is lovely and she never grumbles. Many thanks for all you do for me, I do appreciate it.
Winifred P. Vickers
As a family we are very happy with the service received from My Homecare, Susie comes through the week and really gets my Mam going with her stories and chit chat. At the weekend it is Val & Claire, who are both lovely, my Mam has got to know them well.
I have been in receipt of homecare services from My Homecare for over 12 months. The manager has been both helpful and supportive both during her initial home visit and follow up contacts. Carers always arrive dressed smart in their company uniform, they are knowledgeable about their responsibilities and clearly well trained to respond to both my personal situation and needs. They adapt well to changes, constantly monitoring what they are doing and always explain and discuss their actions with me before, during and after each procedure. The carers work well together as a team and always appear happy and cheerful during their visits. Nothing is too much trouble. I would not hesitate in recommending the services provided by My Homecare without the slightest reservation for anyone seeking homecare for themselves or their relatives.